200faq

What services are offered for tv wall mount full motion ?

Guangzhou Kinbay Co., Ltd. provides a wide range of services along with tv wall mount full motion . After the products are delivered to customers' hands, the time...

What services are offered for tv wall mount full motion ?

Are we informed about tv base stand weight and volume after shipment?

Yes. Typically, Guangzhou Kinbay Co., Ltd. will inform the customer of the volumetric weight of tv base stand after shipment. Our customers don’t need to worry...

Are we informed about tv base stand weight and volume after shipment?

Can our logo or company name be printed on tv base ?

For many tv base , we can supply customized logos. We provide professional design, customization and production solutions. We'll affirm the layout with you before manufacturing...

How can I track my adjustable tv wall mount ?

Once your adjustable tv wall mount has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the...

How can I track my adjustable tv wall mount ?

What port of loading available for tabletop tv mount ?

A majority of the time, Guangzhou Kinbay Co., Ltd. would choose the nearest port to our warehouse. If you need to specify a port, please contact Customer Service directly...

What port of loading available for tabletop tv mount ?

What to do if tv cart is damaged during shipping?

Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Guangzhou Kinbay Co., Ltd. arranges third-parties...

What to do if tv cart is damaged during shipping?

What to do if it is incomplete projector wall mount delivery?

If the quantity of projector wall mount is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect...

What to do if it is incomplete projector wall mount delivery?

What should I do once I receive tilting tv wall mount imperfections?

We guarantee you that tilting tv wall mount get severe QC evaluation prior to sending. However, if the last thing we anticipate occurred, we'll either refund you...

What should I do once I receive tilting tv wall mount imperfections?

Where to get help if ceiling mount gets problem during the use?

At Guangzhou Kinbay Co., Ltd., we have established an after-sales service team which is responsible for keeping close contact with customers and dealing with relevant...

Where to get help if ceiling mount gets problem during the use?

Can we arrange the tabletop tv stand shipment by ourselves or by our agent?

Please let us help if you have any questions about shipping from China, and hope we can work together to find the right logistics just for YOU. Guangzhou Kinbay Co...

Can we arrange the tabletop tv stand shipment by ourselves or by our agent?

What kind of packing is provided for tv wall mount full motion ?

The packing materials for tv wall mount full motion prove to be reliable in protecting the external structure of the product. Normally, we use more than one packing material...

What kind of packing is provided for tv wall mount full motion ?

Is tv base stand tested before shipment?

Tv base stand is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements. Samples are selected...

Is tv base stand tested before shipment?

How to pay for tv base ?

There are several ways to pay for tv base , such as Letter of Credit, Telegraphic Transfer and Document against Payment. The payment could be made in the way you require...

How to pay for tv base ?

Does adjustable tv wall mount have warranty period?

If you buy our adjustable tv wall mount , you also get warranty service, within a certain period. Different products come with different warranties. You can check...

Does adjustable tv wall mount have warranty period?

How long is the warranty period of tabletop tv mount ?

Tabletop tv mount warranty starts on the day of purchase and runs for certain time. If the product is defective during the warranty period, we will repair or replace...

How long is the warranty period of tabletop tv mount ?

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